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Evaluating the Performance of a Large Sorting Center


decision analysis partners evaluated the performance of a large proposed sorting center for an undisclosed operator.  The objective was to provide independent analysis of the proposed center to verify that its design met the changing mix and characteristics of the forecasted mail.  we used a custom-developed simulation model to conduct sensitivity analyses and measure the center’s performance under changing mail conditions such as the height and timing of peaks and other variables.


Our team prepared recommendations for changes to the center design based on our analysis and further discussions with the Client. This project provided operations managers with the confidence required to make recommendations on the center design to the company’s board.

Photo: Jason V / CC BY-SA (

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