February 18, 2013

Are parcel terminals viable?

UPS Access Point UPS’s recent introduction of the ‘UPS Access Point’ in the UK follows the acquisition of Kiala, an operator of parcels delivery to shops. […]
November 19, 2012

Is robotic mail delivery far off?

Most of us may now be familiar with the Google driver-less cars that have been roaming Southern California for the last several years. Google says that these cars […]
February 9, 2012

The Postal Platform and Network Effects

The International Postal Corporation (IPC) and the USPS’ Office of Inspector General (OIG) have both recently shown interest in the concept of digital platforms and their […]
May 13, 2011

Any-day delivery vs. Five-day delivery

An Operations Management View… The debate about the five-day delivery reflects the limitations of the USPS’s current paradigm – one that is predicated on what we […]
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