Video Time-Recording Measurement of In-Office Activities

Bundling & Pallet Size Specification
June 13, 2011
Address Database Physical Verification
April 30, 2011

Video address encoding operator

Video Time Stamping

Canada Post Corporation (CPC) requested DAP’s expertise in video time stamping of carriers’ casing. The objective was to establish performance standards for over a dozen standard work elements.  Carrier casing standards at CPC had, until then, been based on  time studies. CPC was interested in getting a comparative benchmark using time stamping.  DAP led a pilot study consisting of defining the  time element activities to be video recorded. We conducted the time-stamping, and performed a comparative analysis of the recorded time units against engineered works standards.  The process  provided evidence that video-based time stamping provided far more precise measurement standards.