USPS Press Release:
WASHINGTON — A 16 percent reduction to the officer ranks, realigning revenue-generating business units and closing one Area office are among steps taken today by Postmaster General Patrick R. Donahoe to create a leaner, faster, smarter U.S. Postal Service.
While cost savings will be realized, the main objective of the restructuring is to enhance and strengthen customer service and relationships. The realignment flattens the organization, enabling flexibility to more quickly adapt to changing market forces and continuing mail volume decline.
The actions today also provide a more integrated focus toward accomplishing key business goals: Strengthening the business-to-consumer channel; improving the customer experience; competing for the package business; and becoming a leaner, faster and smarter organization. [more]