Leading Canada Post Transformation

High-level Design of Automated Hub
January 14, 2015
Evaluating the Potential of Innovative Postal Products
July 18, 2014

SITUATION

Canada Post Corporation (CPC) sought specialized consulting expertise to assist with the planning and analysis phase of its operational modernization initiative. DAP lead a world-class Postal team designed to respond to CPC’s transformation needs.

TRANSFORMATION APPROACH

DAP’s postal team worked with the CPC transformation team to develop a future state operating model, from customer induction to plant design to delivery. Our approach relied on the implementation of best operations practices and technological solutions, including:

  • mail sequencing to delivery points
  • address management
  • streamlined and integrated handling of large mailers
  • plant redesign
  • performance measurement
  • simplified mail preparation and induction processes
  • end-to-end visibility through CPC processes
  • cost reductions to the overall value chain

RESULTS

The anticipated outcome of the Canada Post transformation program is efficient, modernized plants with standardized processes that utilize state-of-the art equipment, provide improved value to customers, and a working environment that is safe and ergonomically friendly for employees