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09/02/2013 - decision/analysis partners opens office in Hawaii

decision/analysis partners is pleased to announce that it has opened an additional office in Princeville, Hawaii on the Island of Kauai. ¬†“This office will enable us to cover more ground on the U.S. Mainland, in Hawaii and in the Far East as we expand our geographical coverage”, said Bernard Markowicz, d/ap’s Managing Director. ¬†“We are also proud to support the economic development of Kauai by seeking to hire and employ additional local residents as our business expands.”, he added.


07/30/2013 - Webinar: Are Parcel Terminals for You? August 15

This is the seventh webinar in our series of free 2013 postal webinars;

Are Parcel Terminals for You?

August 15, 2013 at  10:30 AM EST(*)
Register Here

45 minute presentation followed by 15 minute Q&A
Registration is limited.

The e-commerce boom is pushing the rise of parcels terminal networks and the convenience of anywhere/anytime e-commerce is met by the convenience of anywhere/anytime pickup. This webinar will examine the principal strategies and economic models for parcel terminals and ask the question:  Are Parcel Terminals for You? 

Parcel income country postal operators have the opportunity to leverage their rising middle class to increase mail and parcel 

Presenters:

  • Pierre Kacha, Ph.D., director of decision/analysis partners postal practice will lead this webinar. Pierre ¬†has led over 60 postal projects with decision/analysis partners, including operations planning and perfromance measurement projects.

(*)  Click here to convert to your time zone.

Check the proposed dates and topics of the 2013 Webinar Series

 


05/17/2013 - Ray Barber presents results of Peru IDB study in Lima

Ray Barber, head of decision/analysis partners’ ICT practice made a presentation to the¬†Fondo de Inversion en Telecomunicaciones (FITEL) ¬†Technologies, Proyectos y Acceso a Servicios de Telecomunicaciones:¬† Oportunidades para un Futuro Digital¬†conference in San Isidro,Peru, May 17, 2013. ¬† Click here for a description of the broadband telecommunications project in Peru.

Watch  YouTube presentation:


04/23/2013 - Webinar: Evaluating Postal Automation for Middle Income Countries – June 20

This is the fifth webinar in our series of free 2013 postal webinars;

Evaluating Postal Automation for Middle Income Countries

June 20, 2013 at  10:30 AM EST(*)
Register Here

45 minute presentation followed by 15 minute Q&A
Registration is limited.

Middle income country postal operators have the opportunity to leverage their rising middle class to increase mail and parcel volumes.  Advertising mail can become a successful new source of mail, and increased B2C commerce can be a source of new parcels.  Additional revenue from these activities would enable postal operators to transform their enterprise while reducing average costs and improving service quality through automation.  This webinar will look at a postal operator’ main automation areas, including address management, automated sorting and computerized retail systems. 

  • Address management is the foundation of any automation program, enabling automated sorting to direct each piece of mail accurately to its destination.¬†
  • Automated sorting improves service, reducing error and increasing speed, while potentially reducing costs.
  • Computerized retail systems improves customer service and reduces revenue leakage.

We will provide examples of systems and innovations in each of the three areas above, and discuss issues, benefits and how automation projects should be evaluated. 

Presenters:

  • Pierre Kacha, Ph.D., director of decision/analysis partners postal practice will lead this webinar. Pierre ¬†has led over 60 postal projects with decision/analysis partners, including operations planning and perfromance measurement projects.

(*)  Click here to convert to your time zone.

Check the proposed dates and topics of the 2013 Webinar Series


04/01/2013 - Measuring Postal Performance, May 16, 2013

This is our fourth webinar in our series of free 2013 postal webinars;

Measuring Postal Performance

May 16, 2013 at  10:30 AM EST 

Measuring the performance of a postal operator extends beyond the traditional metrics used by private companies such as return on equity for instance.  Postal service is a public endeavor, and its performance must be measured in light of universal service obligations, and limits to missions and risks that constrain its strategy and operation.  In addition to that, posts are networks, and the management of networks is inherently complex.  In this webinar, we will talk about what makes the postal service challenging to manage and measure, including public service and network issues.  

Presenters:

  • Pierre Kacha, Ph.D., director of decision/analysis partners postal practice will lead this webinar. Pierre ¬†has led over 60 postal projects with decision/analysis partners, including operations planning and perfromance measurement projects.
  • Bernard Markowicz, Ph.D. is the managing director of d/ap. He has contributed and led large postal projects, including the designa and implementation of a network operations management center for the USPS

Check the proposed dates and topics of the 2013 Webinar Series


03/21/2013 - 2013 Free Postal Webinar Series

decision/analysis partners is proud to present our 2013 free postal webinar series.   Each webinar is 35 minutes in length + 10 min Q&A.  Click here to receive announcements by email.

Webinar Date
The Adaptable Post Concept Feb 28  Recording
 Slides
Combating Postal Revenue Leakage Mar 21  Recording
 Slides
Evaluating and Implementing Delivery Sequencing Apr 18  Recording
 Slides
Measuring Postal Performance May 16  Recording
 Slides
Evaluating Postal Automation for Middle Income Countries Jun 20 Р10:30 AM EST  Recording
 Slides
Improving Delivery Management Jul 18 - 10:30 AM EST  Recording
 Slides
Are Parcel Terminals for You? Aug 15  Slides
The Concept of Postal Platform and its Applications Sep 19  Recording
 Slides
Carrier Owned Delivery Routes Oct 17  Slides

 

 


03/18/2013 - Same day delivery: What role for the Postal Service?

In one of our recent blogs, we suggested that cost-effective same-day delivery service needs to be fulfilled from outlets that are close to the consumer, and we suggested that retailers operating an extended retail network are at an advantage to satisfy customer expectations for same-day service.

In a recent ¬†Wall Street Journal¬†article, Macy‚Äôs CFO mentioned that 2012 Q4 same-store sales where boosted by online orders fulfilled from retail locations. The CFO underlined that this was part of Macy’s omni-channel strategy, recognizing that the purpose of its retail outlets was changing.

As retailing evolves, retailers like Macy’s will need to establish relationships with nimble and cost-effective regional carriers (e.g., Lasership, Eastern Connection, Ontrac, etc.) to provide same day delivery at a reasonable cost. ¬†These regional carriers are ¬†not the only solution besides nationwide carriers such as FedEx and UPS. ¬†The U.S. Postal Service commands a unique regional infrastructure of plants, post offices, delivery units, and transportation links that can be leveraged forsame-day delivery.

Originally designed for the mail, the USPS regional network is today underutilized and could be re-purposed and adapted to the changing dynamics of e-commerce fulfillment and specifically for same-day delivery.  In addition to transport from retailer location to customer, the Postal Service could leverage delivery units to become micro-warehouses to fulfill same-day delivery economically and timely.

Can the Postal Service play a larger role in fulfilling the omni-channel strategies of e/retailers? ¬†Is it reasonable to foresee a tighter integration between e/retailers’ distribution centers, their brick and mortar stores, and the Postal Service’s own regional infrastructure that would offer economical same-day delivery service, as well as a range of additional logistical services?

 


03/15/2013 - Free Webinar: Evaluating and Implementing Delivery Sequencing

This is the third webinar in our series of free 2013 postal webinars;

Evaluating and Implementing Delivery Sequencing

April 18, 2013 /10:30 AM EST
Recording –¬†Slides

45 minute presentation

Advanced postal organizations have implemented delivery sequencing to reduce labour costs and improve the efficiency of their delivery workforce.   The availability of sequencing hardware and the quality of multi-line address recognition has made delivery sequencing a lot more affordable than it was 20 years ago.  This webinar will discuss how postal organisations in emerging economies can evaluate the cost and benefits of delivery sequencing, and how they can determine which sequencing strategy to use.      

Presenters:

  • Pierre Kacha, Ph.D., director of decision/analysis partners postal practice will lead this webinar. Pierre ¬†directed decision/analysis delivery sequencing projects with Canada Post, from strategy to plant design.

 

Register also for our May webinar:  Measuring Postal Performance

Check the proposed dates and topics of the 2013 Webinar Series


- Can the Posts survive in an integrated supply chain world?

Competitiveness in the e commerce market is forcing retailers to continuously tighten their supply chains in order to squeeze out waste.  First, they looked to minimize inventory costs by using point of sale information to position items in the most judicious way. Next, they unified their independent channel stocks and inventories (e commerce, store and catalog sales) through multi-channel, then omni-channel retailing.

Now, retailers are working with carriers and third-party logistics providers (3PLs) to integrate their respective information systems in order to better control stock movements, further adding flexibility and responsiveness.  Carriers and 3PLs are investing heavily in integrating their systems with retailers in order to stay competitive and relevant themselves.

To survive, postal service organizations must do the same: align with customers and develop systems that will integrate their operations with that of each major retailer. ¬†Another possible step is for posts to acquire or strongly partner with¬†3PLs with such systems in order to get a leg up. ¬†Without such supply chain integration, posts will slowly become irrelevant in the parcel business…

Free postal webinar, March 21, 2013: Combating postal revenue leakage – details and registration here


03/01/2013 - Webinar: The Adaptable Post Concept – February 28, 2013

The Adaptable Post Concept

February 28, 2013 at 1:00 PM EST

Recording¬†‚Äď ¬†Slides

35 minute presentation followed by 5 minute Q&A

 We are all familiar with the pressures facing most posts in the last few years, including a steep decline in mail volume and increased competition.  Operating plans remain essentially static and are changed infrequently.  To cut costs while improving service performance, posts need to come up with new distribution and operating plan approaches, using information about mail and its characteristics to create an adaptable operational environment to generate more cost effective routings and processing capacity.  The webinar explores  five practical ways to make operations more adaptable. 

Presenters:

  • Pierre Kacha, Ph.D., director of decision/analysis partners postal practice
  • Bernard Markowicz, Ph.D., Managing Director, ¬†decision/analysis partners

Next Webinar: Combating Postal Revenue Leakage РMarch 21, 2013 at 1:00 PM EST

Check the proposed dates and topics of the 2013 Webinar Series

 Click here to sign up for announcement emails




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