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Canada Post Transformation

4x0 mail tech 2

SITUATION

Canada Post Corporation (CPC) sought specialized consulting expertise to assist with the planning and analysis phase of its operational transformation and modernization initiative. d/ap leads a world-class Postal team designed to respond to CPC's transformation needs.

APPROACH

d/ap's Postal Transformation team works with the CPC transformation team to develop a future state operating model, from customer induction to plant design to delivery. Our approach relies on the implementation of best operations practices and technological solutions, including:

  • > mail sequencing to delivery points
  • > address management
  • > streamlined and integrated handling of large mailers
  • > plant redesign
  • > performance measurement
  • > simplified mail preparation and induction processes
  • > end-to-end visibility through CPC processes
  • > cost reductions to the overall value chain

RESULTS

The anticipated outcome of the Canada Post transformation program is efficient, modernized plants with standardized processes that utilize state-of-the art equipment, provide improved value to customers, and a working environment that is safe and ergonomically friendly for employees

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